Requirements of Hosting Organisation
Organisations that want to host a kiosk must be committed to the Broadband for Seniors project aims and the responsibility of managing the kiosk. This starts with the club or organisation able to demonstate:
- It already provides services and activities to seniors.
- It is able to provide volunteer tutors who are prepared to teach seniors the basics of how to use a computer, Internet Explorer, Gmail and WordPad operation.
- It can meet the application requirements and provide the information necessary for NEC to properly qualify its Host a Kiosk application.
- It can commit to support NEC's collection of usage and training reports by encouraging seniors to complete the online pop-up questionnaires.
- It is prepared to promote the BFS Kiosk within its membership and/or community if it has no restrictions to public access.
Venue Requirements: A hosting organisation must have available a secure venue with permission to occupy the premises up to the end of June 2013 (the Phase 2 project end date). The venue area must be supervised at most times, have enough space to locate at least one table, 2 chairs and the All-in-One computer. The venue must have toilet facilities, disabled access if possible, public liability insurance, contents insurance, power for the computers and an exchange direct phone line available for the connection of the BFS broadband service.
Kiosk Hours of Operation: The kiosk is required to be available to seniors for at least 20 hours per week. Ideally, a hosting organisation is required to meet this minimum operating hours.
BFS Broadband
An organisation that has no broadband service is categorized by NEC as a Greenfield site (GF). To qualify for a BFS Kiosk this organisation must be able to provide an exchange direct phone line number so NEC can arrange the connection of BFS broadband to the phone line. Note, a PABX connected telephone line or a public telephone line cannot be used for broadband service connection.
An organisation that has an existing broadband service can offer its broadband service for BFS Kiosk connection and receive a $30 monthly rebate from NEC to compensate for the BFS broadband usage. Some conditions apply - the broadband service must support more than 2GB data download per month, an ADSL speed of 1.5 MBps download /256 kBps upload, support a firewall and content filtering. NEC categorizes this organisation as a DSL site (DSL).
If an organisation has existing broadband but does not want to offer it for BFS use, it can still participate in the BFS project as a GF site by offering a separate phone line, such as a fax line.
Kiosk Components
A BFS Kiosk consists of a self-install kit of at least one NEC P6000 series All-in-One computer with keyboard and mouse, one computer table, one user chairs, one tutor chair, plus (for GF site) a wireless modem and broadband service. Documents (NEC Powermate P6000 Specifications and Kiosk Equipment Guide) provide information about these components and can be downloaded from this website's home page. The photo below presents the kiosk components if two computers, two tables and 3 chairs are provided.
Exclusions: The BFS program does not provide a printer; however, printers that have drivers supported by the BFS computer's Vista operating system can be installed. Also, the program does not support scanners and multi function devices.
BFS Kiosk Starter Kit
The BFS Kiosk Starter Kit document is delivered with each BFS Kiosk and provides guidelines to define the responsibilities of the Kiosk Hosting organisation in setting up and administering a BFS Kiosk site. It contains information on the delivery checklist, NEC's helpline, marketing and promotion, the computer software and its locked configuration, user accounts, security and supervision, volunteer tutors, police checks, kiosk operating hours, seniors training, usage and training reports, broadband usage on greenfield sites, Kiosk support, and kiosk warranty.
A copy of the BFS Kiosk Starter Kit can be viewed by downloading it from this website's home page.
Kiosk Installation
The BFS Kiosk is self-installed by the hosting organisation and NEC has produced a Kiosk Installation Manual to help the organisation perform the installation. This document is supplied with the delivered kiosk but is also available for viewing by downloading it from this website's home page.
The furniture is supplied and delivered by Officeworks to your nominated site address and will be the first delivery sent. It is important that you carefully check all items listed on the delivery docket have been received and have not been damaged in transit before signing the couriers' delivery docket.
NEC will send the kiosk kit comprising at least one computer and a modem with installation material (if using NEC's broadband service) after the broadband service has been connected to the nominated phone line, plus accessories.